外贸开发,离不开邮件办公,最让人头疼的,就是开发信石沉大海,尤其是对外贸新人来讲,辞藻华丽的编辑了一封优美的开发信,却无人问津,内心受挫,认为邮件开发已经落伍了,其实不然,写一个吸引人的电子邮件主题行,就能够吸引收件人打开和阅读电子邮件。下面是帮助你写邮件主题的6个技巧,可以提高你的邮件打开率:
尽量简短扼要
如今,61%的电子邮件都是在移动设备上打开和阅读的。对于Gmail而言,建议你将电子邮件的主题行保持在41个字符(iPhone上的纵向视图)到70个字符之间,以避免主题行被截断。你的邮件主题应该尽可能的简短和简单,这样收件人就可以很容易的浏览整个主题。尽量排除无意义的词语或琐碎的细节描述。
示例:Tell us how we’re doing!(请告诉我们进展如何!)
给人一种紧迫感和稀缺感的主题,可以使邮件打开率提高30%。你可以使用“Warning”或“Important”等关键字来营造紧迫感。当人们感到紧急或害怕错过时,他们更有可能立即采取行动,比如打开电子邮件。如果你在销售电子产品,你可以给购买产品的客户发送一封带有产品手册的后续电子邮件。你可以在邮件主题栏中添加“Important notice”,以提高邮件打开率。示例:Important Notice for【产品名】,PLEASE READ!(关于XX产品的重要通知,请阅读!)没有人会真正仔细阅读电子邮件,人们只是匆匆浏览。人们倾向于在一个句子中关注一个到三个关键词,以快速确定电子邮件是否应该进入垃圾文件夹。如果你不希望你的电子邮件最后出现在买家的垃圾邮件文件夹中,你需要确保你的主题栏中包含与他们的订单相关的信息。示例:Your recent purchase with【产品名】(关于您近期购买的XX产品)一封有趣的邮件主题会吸引收件人的注意力,激起他们的好奇心。但是,你需要知道你的目标读者想要知道什么,并且不要在你的电子邮件中提供误导人的主题标题。适得其反遭举报退订就难受了示例:We have 1 question for you…(我们有一个问题想问您……)电子邮件主题栏中有数字比有纯文本更有吸引力。人类的大脑天生喜欢数字,因为数字更容易被处理和阅读。通过在邮件标题中加入数字,你可以吸引收件人打开邮件。示例:Day 7. What’s happened so far?(第七天,到目前为止发生了什么?)在邮件主题行中加上问号是提高邮件打开率的另一种常用技术。在电子邮件的主题行中提出问题会引起收件人的兴趣。这将吸引读者点击你的电子邮件来回答问题。示例:How are you liking【产品名】?(您觉得XX产品怎么样?)Sorry to trouble you again! Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd. Thank you so much for your kind reply! Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I'll inform you the tracking number after parcel picked! Please contact me if further questions. Thank you! Thank you so much for your kind mail! Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc. Pls don't worry about the quality. Price is important, but quality counts for much more! Here is just a little change, the original length of the flashlight is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved! All the luminosity and the body look the same! I think it's workable for both of us. Any comments?